Brilliant Directories That Rock

Get Your Brilliant Directories Site Setup & Optimized

Save time and money by teaming up with a Brilliant Directories Development Team for unlimited small fixes for $189/mo.

Get Your Brilliant Directories Site Setup & Optimized

Save time and money by teaming up with a Brilliant Directories Development Team for unlimited small fixes for $189/mo.

Let our Brilliant Directory experts help you focus on what drives business…

How This works?

  1. Submit your Brilliant Directory job via email to our Customer Success Team
  2. Let our expert team of Brilliant Directory Ninja’s do all the work
  3. Focus on your business and make customers happy

Brilliant Directories just got managable.

Get same day expert help and unlimited “small” edits & fixes for ONLY $159/month. SAVE $30/month.

Get Started Today!

 

FAQs

Q: What is defined as a “small” fix?
A: Any fix or edit that takes thirty (30) minutes or less?

Q: What type of fixes and edits typically take thirty (30) minutes or less?
A: Typically any request that encompasses:
1. Front-end work that involves CSS & HTML
2. Changes to the standard configuration settings of Brilliant Directories

Q: What type of fixes and edits typically take more than thirty (30) minutes?
A: Typically any request that encompasses:
1. Back-end work that involves custom coding changes to the application interface, server and database
2. Custom coding changes like PHP to the standard configuration settings of Brilliant Directories

Q: How much do fixes, edits and customizations cost that take more than thirty (30) minutes?
A: All fixes, edits and customizations that are above thirty (30) minutes are quoted on a fixed-fee project by project basis. Customers that are on a Basic Support monthly subscription plan get a 15% discount on all fixed-fee projects which can range from $14 to $49/hour.

Q: How fast do “small” fixes and edits take to complete?
A: All fixes and edits are handled on a “first come, first serve basis” that are only submitted to: This email address is being protected from spambots. You need JavaScript enabled to view it. Typical “small” fixes are completed within 24 hours.

Q: Is there “voice” support available?
A: It’s important that all support requests be submitted in writing to This email address is being protected from spambots. You need JavaScript enabled to view it. so that your request can be documented, tracked and monitored. In the event that your request cannot be resolved via email, your assigned Xtendly Project Manager will contact you via phone.

Q: How does the setup process work so that I can start submitting cases ASAP?
A: After payment is submitted, customers will receive their welcome email. Within the welcome email is an introduction to their project manager along with new client survey. Once the customer completes the survey 100% and admin credentials are assigned to us, you can begin submitting your requests.

What are you waiting for?
Let’s start fixing your Brilliant Directory Site!

Get Started Today!
 

 


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